Privacy policy

This English translation is provided for convenience only. In the event of any discrepancy or dispute, the French version shall prevail.

1. Data controller

Precious Com (contact details in the Legal Notice), publisher of www.maximevoillotgems.com. For any question regarding your data: maximevoillotgems@gmail.com.

2. Data collected

Identity and contact data (surname, first name, address, email, telephone); order and invoicing data; payment data (processed by payment providers and not retained by the Seller); browsing data (cookies); where applicable, VAT numbers for business customers.

3. Purposes and legal bases

  • Management of orders, deliveries, invoices and after-sales service: performance of the contract.
  • Responding to enquiries (quotes, appointments, contact): pre-contractual measures and legitimate interest.
  • Commercial prospecting and newsletter: consent, revocable at any time.
  • Compliance with legal obligations (accounting, tax, anti-money-laundering): legal obligation.
  • Improvement and security of the Site: legitimate interest.

4. Recipients

The Seller's internal departments, its processors (hosting provider, carriers, payment providers, marketing tools) bound by confidentiality, and, where applicable, authorised authorities.

5. Transfers outside the European Union

Certain data may be transferred outside the European Union (for example via technical providers), subject to appropriate safeguards (standard contractual clauses or an adequacy decision).

6. Retention periods

Customer and order data: duration of the commercial relationship, then archiving in accordance with statutory periods (notably 10 years for accounting records). Prospecting data: 3 years from the last contact. Cookies: 13 months maximum.

7. Your rights

In accordance with the GDPR and the French Data Protection Act, you have the rights of access, rectification, erasure, restriction, objection and portability, as well as the right to set directives regarding the fate of your data after your death. You may exercise them at maximevoillotgems@gmail.com. You also have the right to lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

8. Cookies

The Site places cookies necessary for its operation and, subject to your consent, audience-measurement and marketing cookies. You can accept, refuse or configure non-essential cookies via the consent banner — refusing being as simple as accepting — and change your choice at any time.

9. External links

The Site may contain links to third-party sites, whose privacy practices the Seller is not responsible for.